IBM Walkin Drive For Freshers on 21st November 2016 in Gurgaon

IBM Walkin Drive For Freshers on 21st November 2016 in Gurgaon

Company Name: IBM 

Job Description:

IBM India is hiring for Technical Support Associates with 0 - 24 months experience. If interested walk-in with an updated copy of your resume to IBM India. Please find the details below:

Eligibility:

• Bachelor's Degree/ Diploma ( 15 Years + education ) 
• Good communication skills are requisite
• Knowledge of Computer Hardware and Networking concepts
• Willingness to work in night shifts

Role:

• You will be involved in solving technical query & Trouble shooting.
• Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
• Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.

Responsibility:

• You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
• Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
• Assist in End to End Problem, Change and Incident Management.

IBM Walkin Interview Details

Walkin Date: 21st November 2016

Interview Time: 11AM to 4PM

Work Location : Gurgaon

Qualification - BCOM/BBA/BSC/BCA/Diploma, (NO BE/BTech)

Venue for Gurgaon:

UNITECH CYBER PARK, SECTOR ROAD, SECTOR-39, TOWER-B,11TH FLOOR, GURGAON, HR 122002
(Nearest Metro Station-HUDA CITY CENTRE)

Contact Person: Shweta

Please contact 0124-4817514 / between Monday to Friday (Except Holidays) 12:00pm to 5:00pm